At Aarkay Resorts, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or stay at our resort. Whether you’re a couple, a family, or a group of friends visiting our 3-acre luxury property in Dandeli, we are committed to protecting your data with utmost care.

1. Information We Collect

When you interact with Aarkay Resorts—through our website, booking forms, or during your stay—we may collect the following types of personal information:

• Personal Identification: Full name, phone number, email address, and postal address.
• Booking Details: Date of stay, room preferences, number of guests.
• Payment Information: Transaction details (Note: We do not store card information).
• Device Information: IP address, browser type, and device details for analytics purposes.
• Feedback and Reviews: Any information you voluntarily share during reviews or testimonials.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To Confirm Bookings: Ensuring your reservation is processed smoothly and according to your preferences.
• Customer Support: Helping you with queries before, during, or after your stay.
• Improve Services: Analysing usage data to improve our website, services, and guest experience.
• Promotional Communication: Sending you updates, offers, or newsletters (only if you opt-in).
• Legal Compliance: Ensuring compliance with applicable laws and hotel industry standards.

3. Data Security

Your data security is a top priority at Aarkay Resorts. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All communication is encrypted using SSL (Secure Socket Layer) technology, and our website is regularly monitored for security vulnerabilities.

4. Sharing of Information

We do not sell, trade, or rent your personal information to others. However, we may share your details with trusted third parties only when necessary:

• Service Providers: For payment processing or IT support.
• Legal Authorities: When required by law or in case of emergencies.

All third-party partners are obligated to keep your information confidential and use it strictly for service-related purposes.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These cookies help us understand user behaviour and improve our website performance. You can choose to disable cookies through your browser settings, though it may affect some functionalities of our site.

6. Your Rights

As a valued guest, you have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your data (subject to legal limitations).
• Opt out of promotional communications at any time.

To exercise these rights, simply contact us at:

📧aarkayresort@gmail.com

📞 +91 9888428777

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such a collection, we will take immediate steps to delete the data.

8. Third-Party Links

Our website may contain links to third-party websites such as activity partners, payment gateways, or tourism information. Aarkay Resorts is not responsible for the privacy policies or content of these external sites.

9. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date at the top.

Aarkay Resorts is not just about luxury—it’s about trust, comfort, and experiences you’ll cherish. Your privacy matters to us as much as your holiday happiness does.

Thank you for choosing Aarkay Resorts!